Victoria Pelletier, Global EVP of Enterprise Transformation at Kyndryl, says ‘organizational readiness’ is the key to overcoming employee AI fears…

On the journey to a productive workplace relationship between AI and employees, it can often feel like there are far more questions than answers.
What operating models must be re-evaluated? Should training and development programs focus on technical or human skills? How can leadership build trust when there is so much fear?
One leader with a blueprint for successful adaptation and adoption is Victoria Pelletier, Global EVP of Enterprise Transformation at Kyndryl, and a People, Process, Value & Change Practice Leader.
She speaks to HR Grapevine about the concept of organizational readiness for AI, shifting employees from fear to partnership, including the vital roles of holistic reskilling, change management, and leadership role modelling.